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Legal Policy

The website is owned and operated by Calendar Club Ltd (Company Number: 03540821) and provides its services to you subject to the following notices, terms and conditions. Your use of the website constitutes your agreement to all such terms, conditions and notices.


All content included on these sites, including the web site design, software, text, graphics and images is the property of Calendar Club Ltd or its content suppliers and is protected by United Kingdom and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on these sites is the exclusive property of Calendar Club Ltd  and is protected by United Kingdom and international copyright laws. All software used on these sites is the property of Calendar Club Ltd or its software suppliers and is protected by United Kingdom and international copyright laws. The images used on these sites are the property of their respective copyright owners, and are used by Calendar Club Ltd pursuant to express authorization from the copyright owners or their agents. The content, images and software on these sites may be used as a shopping resource. Any other use, including, the reproduction, modification, distribution, transmission, republication, or display, of the content, images and software on these sites is strictly prohibited.

TRADEMARKS is a trademark of Calendar Club Ltd. Other graphics, logos and service names are trademarks of Calendar Club Ltd. The trademarks owned by Calendar Club Ltd. may not be used in connection with any product or service that is not owned by Calendar Club Ltd that is likely to cause confusion among customers, or in any manner that disparages or discredits Calendar Club Ltd. The trademarks owned by Calendar Club Ltd may not be used in connection with any product or service that is not owned by Calendar Club Ltd in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Calendar Club Ltd. All other trademarks not owned by Calendar Club Ltd that appear on these sites are the property of their respective owners and may not be used in connection with any product or service that is not owned by the trademark owners in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the trademark owners.


This site or any portion of this site may not be reproduced, modified, distributed, transmitted, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly granted by Calendar Club Ltd. Calendar Club Ltd reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Calendar Club Ltd believes that customer conduct violates applicable law or is harmful to the interests of Calendar Club Ltd and its affiliates. Calendar Club Ltd further reserves the right to pursue any legal action against any user who violates the terms, conditions and notices contained on these sites.

You are responsible for all actions that occurs on your account. By using you agree to keep your password and account details confidential. If you have reason to believe your password is known by another person, please contact us immediately and we can reset your password for you, or you can use the forgotten password link on our site. We will send a new password to the registered email address on the account, you will need to enter a new password once you to login.

If at any time you would like to close your account please contact Customer Service on 0808 178 1344. Our office opening hours are 8.30am – 4:30pm, Monday to Friday. Any contact outside of this time will be responded to on the next working day.


The website "" may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Calendar Club Ltd and Calendar Club Ltd is not responsible for the contents of any Linked Site, including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Calendar Club Ltd does not endorse or make any representations about any Linked Site, any information, software or other products or materials found in a Linked Site, or any results that may be obtained from using these links. Calendar Club Ltd is providing these links only as a convenience, and the inclusion of any link does not imply endorsement by Calendar Club Ltd. If you decide to access any of the third party websites linked from this website, you do so entirely at your own risk.


Linking to the website "" from another website ("Linking Site") is only allowed under the following conditions. A Linking Site may link to, but not replicate, the website "" content. A Linking Site shall not create a frame, browser or border environment to the website's content and a Linking Site shall not imply that the website "" is endorsing it or its products. The Linking Site shall not misrepresent the Linking Site's relationship with the website or the company Calendar Club Ltd. It shall not provide false information about's products or services or the company Calendar Club Ltd's products or services, and shall not unlawfully use the copyrights or trademarks owned by Calendar Club Ltd, or others. Linking Sites shall abide by any and all applicable laws. No representation made by a Linking Site about the website or company Calendar Club Ltd, their products or services may be relied upon and will not form part of any contract between the customer and Calendar Club Ltd.


This site is provided by Calendar Club Ltd on an 'as is' basis.
Calendar Club Ltd makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content materials or products included on these sites.

To the full extent permissible by applicable law and in no manner prejudicing or lessening the customer's statutory rights, Calendar Club Ltd disclaims all warranties, express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose.
Calendar Club Ltd will not be liable for any damages of any kind arising from the use of this site, including, without limitation, direct, indirect, actual, contingent, incidental, punitive and consequential damages.


Price and availability information on these sites is subject to change without notice. This website may include technical inaccuracies or typographical errors. Changes are periodically added to the information on this website. These changes will be incorporated in new editions of the website. Calendar Club Ltd may make improvements and/or changes in the product(s) and/or the programs(s) described on this website at any time.
The display of products on these sites is an invitation to treat and any order received by Calendar Club Ltd will be treated as an offer which Calendar Club Ltd will be entitled to accept or reject at its sole discretion.
The notices, terms, and conditions stated are subject to change without notice in the sole and absolute discretion of Calendar Club Ltd.


This site is created and controlled by Calendar Club Ltd in England. As such, the laws of England will govern these notices, terms, and conditions, (without giving effect to any principles of conflicts of laws) and the parties will submit to the jurisdiction of the courts in England for the resolution of any disputes.


You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.

You must notify us of your cancellation in writing or in another durable medium to our contact address as stated in OUR ADDRESS below.


If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.

You must send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

Calendar Club Ltd is a company incorporated in England with number 03540821 and having its registered office and address for correspondence at Exe Box, Matford, Exeter, EX2 8FD, U.K.


Prices include VAT but exclude delivery costs.



Modern slavery and human trafficking policy & statement


This document sets out Zebra MTD Ltd’s (and its subsidiaries) policy and statement of actions to understand all potential modern slavery risks related to its business and to put in place steps that are aimed at ensuring that there is no slavery or human trafficking in its own business and its supply chains. This statement relates to actions and activities during the financial year 1 February 2020 to 31 January 2021.

As part of the publishing, distribution and retailing industries, the organisation recognises that it has a responsibility to take a robust approach to slavery and human trafficking.

The organisation is absolutely committed to preventing slavery and human trafficking in its corporate activities, and to ensuring that its supply chains are free from slavery and human trafficking.

Organisational structure and supply chains

This statement covers the activities of Zebra MTD Ltd and its subsidiaries (The Calendar Club Ltd,  Otter House Ltd, Vista Stationery and Print Ltd).  Companies within the group publish, distribute and retail calendars, cards, stationery, Halloween products and other gift products, as well as providing products and services to the charity sector.

Countries of operation and supply

The group is based in Exeter, Devon, UK, and has direct operations in the United Kingdom and Republic of Ireland.  Products are sourced both in the UK and overseas, as appropriate.

The assessment of whether or not particular activities or countries are high risk in relation to slavery or human trafficking is done by Group staff who are experienced in sourcing products from around the world, and supplement their existing knowledge with relevant webinars, regular (normally annual) visits and widespread research.

High-risk activities

The activities which are undertaken by the group that are considered to potentially be at high risk of slavery or human trafficking are the sourcing of products in certain less-developed areas of the world, such as the Far East and India, where historically more incidents have arisen.


Responsibility for the group’s anti-slavery initiatives is as follows:

Policies:  The Directors are responsible for developing, putting in place and reviewing policies.

Risk assessments:  The Directors are responsible for ensuring suitable personnel carry out human rights and modern slavery risk analysis.

Investigations/due diligence:  Anthony Jervoise and Steve Plackett, who are directors of group companies, are responsible for overseeing due diligence (and any investigations) in respect of slavery and human trafficking.

Training:  In order to increase their knowledge in this area, relevant Group personnel have researched slavery and human trafficking risks, and have discussed and interacted with other organisations operating in the same product risk and geographical areas.

Relevant policies etc

The organisation operates the following policies that describe its approach to the identification of modern slavery risks and steps to be taken to prevent slavery and human trafficking in its operations:

Whistleblowing policy The organisation encourages all its workers, customers and other business partners to report any concerns related to the direct activities, or the supply chains of, the organisation. This includes any circumstances that may give rise to an enhanced risk of slavery or human trafficking. The organisation's whistleblowing procedure, as set out in the Employee Handbook, is designed to make it easy for workers to make disclosures, without fear of retaliation.

Employee code of conduct The organisation's Employee Handbook makes clear to employees the actions and behaviour expected of them when representing the organisation. The organisation strives to maintain the highest standards of employee conduct and ethical behaviour when operating abroad and managing its supply chain.

Supplier/Procurement standards The organisation is committed to ensuring that its suppliers adhere to high standards of ethics. Suppliers are required to demonstrate that they provide safe working conditions where necessary, treat workers with dignity and respect, and act ethically and within the law in their use of labour. The organisation works with suppliers to ensure that they meet high standards and improve their worker's working conditions. However, serious violations will lead to the termination of the business relationship.

Recruitment/Agency workers The organisation uses only specified, reputable employment agencies to source labour.

Due diligence

The organisation undertakes due diligence when considering taking on new suppliers, and regularly reviews its existing suppliers. The organisation's due diligence and reviews include:

mapping the supply chain broadly to assess particular product or geographical risks of modern slavery and human trafficking;

evaluating the modern slavery and human trafficking risks of each new supplier.  Our policy is to audit all major suppliers using SEDEX (SMETA two-pillar standards);

reviewing on a regular basis all aspects of the supply chain based on supply chain mapping;

conducting supplier audits or assessments through the organisation's own staff or third party auditors;

creating a supplier database covering all major suppliers;

taking steps to improve substandard suppliers' practices, including providing advice to suppliers through third party auditors and requiring them to implement action plans;

participating in collaborative initiatives focused on human rights in general, and slavery and human trafficking in particular; and

invoking sanctions against suppliers that fail to improve their performance in line with an action plan or seriously violate our supplier code of conduct, including the termination of the business relationship.

Performance indicators

The organisation has reviewed its key performance indicators (KPIs) in light of the introduction of the Modern Slavery Act 2015. As a result, the organisation is:

requiring relevant staff to have completed training on modern slavery; and

maintaining a system for supply chain verification (in place since 2013), whereby the organisation evaluates potential suppliers before they enter the supply chain.


The organisation requires relevant staff within the organisation to complete training on modern slavery.

The organisation's modern slavery training covers:

our business's purchasing practices, which influence supply chain conditions and which should therefore be designed to prevent purchases at unrealistically low prices, the use of labour engaged on unrealistically low wages or wages below a country's national minimum wage, or the provision of products by an unrealistic deadline;

how to assess the risk of slavery and human trafficking in relation to various aspects of the business, including resources and support available;

how to identify the signs of slavery and human trafficking;

how to escalate potential slavery or human trafficking issues to the relevant parties within the organisation;

what guidance can be given to suppliers and other business partners and contractors to implement anti-slavery policies; and

what steps the organisation should take if suppliers or contractors do not implement anti-slavery policies in high-risk scenarios, including their removal from the organisation's supply chains.

Awareness-raising programme

As well as training staff, the organisation has raised awareness of modern slavery issues by internal briefings (meetings and email communications).

This statement has been approved by the organisation's board of directors, who will review and update it regularly.