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FREE UK Returns by post

Whether you bought your item in a Calendar Club store or from our website, you can return this for free to our Head Office for a full refund. To do this, please follow the steps below:

1. Contact Customer Services by email on customerservices@calendarclub.co.uk with your order number or an image of your receipt for store purchases, item you would like to return and reason for return. Our Customer Services team will provide you with a free UK returns label, via email or post if you do not have email. Our office opening hours are 8.30 am – 4:30pm, Monday to Friday. Any contact outside of this time will be responded to on the next working day.

2. Pack up your return in its original packaging. If you do not have the original packaging, make sure you pack the items so that they are secure and they cannot get damaged in transit.

3. Send your parcel You can print the free returns label and stick it securely to the packaging, take the parcel to the post office and they will dispatch it. Or if you prefer to take your smart phone to your local post office, they can scan the QR code from emailed returns label and print and attach the return label for you. They will provide you with a tracking reference for the parcel, so you know when this has been received.

4. Refund - Once your order has been received at Head Office, we will issue the appropriate refund. We aim to do this within 24 hours of receipt, however during busy periods this can sometimes take longer.

For further information, please view our full Returns Policy